Get in touch
Contact us
Sizing, care, an order that has gone astray, or something we got wrong. Email is answered within one business day; the phone is answered while it is ringing.
Send us a message
If your question is about an existing order, include your order number and we will be able to answer in one reply instead of three.
Customer support
support@accesspet.store
+1 (307) 219-0165
Hours
Monday to Friday
9:00 AM – 5:00 PM Mountain Time
Closed on US federal holidays
Company details
MAKERS UNITY LLC
trading as AccessPet
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
Sending a return? Please email us first for an RMA number and the warehouse return address. Parcels sent to the registered office above cannot be processed. See our returns policy.
Faster than emailing
Most questions we get already have an answer on one of these pages.